Privacy Policy
Last updated: February 2026
1. Introduction
PassSERU (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for SERU (Safety, Equality and Regulatory Understanding) assessment preparation. Please read this policy carefully.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name and email address when you register or contact us
- Account credentials and payment information when you purchase a plan
- Progress data, mock test scores, and study activity when you use our platform
- Communications and support requests
We also collect certain information automatically, such as IP address, device type, browser, and usage data, to improve our services and security.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our SERU study platform; to process transactions; to send you updates and support; to personalise your learning experience; and to comply with legal obligations. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment processing is handled by secure, certified providers.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data; to object to or restrict certain processing; and to data portability. To exercise these rights, please contact us using the details below.
6. Cookies and Tracking
We use cookies and similar technologies to operate our site, remember your preferences, and analyse usage. You can manage cookie settings in your browser.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at the support or contact details provided on our website.